Privacy Policy

1. Introduction

At LightStridesMareketing ("we," "our," or "us"), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website LightStridesMareketing.com (the "Site") or use our educational services, including how we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the Site or use our services. By accessing the Site or utilizing our services, you acknowledge that you have read and understand this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for our educational programs
• Express interest in obtaining information about our services
• Participate in activities on our Site
• Contact us with inquiries or feedback

The personal information we may collect includes, but is not limited to:

• First and last name
• Email address
• Phone number
• Mailing address
• Educational background and interests
• Payment information for program registration (processed securely through our payment processor)

2.2 Automatically Collected Information

When you visit our Site, we may automatically collect certain information about your device and usage patterns. This information may include:

• IP address
• Browser type and version
• Operating system
• Referring website
• Pages of our Site that you visit
• Time spent on those pages
• Time and date of your visit
• Other statistics

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our Site and hold certain information. Cookies are files with small amounts of data that may include an anonymous unique identifier. For more information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our educational services
• Process and complete transactions
• Send administrative information, such as program updates or changes to our terms and policies
• Respond to your comments, questions, and requests
• Provide customer support and assistance
• Improve our Site and educational programs
• Monitor usage patterns and analyze trends to enhance user experience
• Send you promotional communications about new programs, special features, or other offers (subject to your opt-out preferences)
• Protect against, identify, and prevent fraud and other unlawful activity
• Comply with our legal obligations

We will only use your personal information for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason that is compatible with the original purpose. If we need to use your personal information for an unrelated purpose, we will notify you and explain the legal basis which allows us to do so.

4. Disclosure of Your Information

We may share your information in the following situations:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These third parties are contractually obligated to use your personal information only as directed by us for the purpose of providing services to us and to maintain appropriate security measures.

4.2 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

4.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Site of any change in ownership or uses of your personal information.

4.4 With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" (as defined in applicable laws) to you via email or conspicuous posting on our Site without unreasonable delay, consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.

6. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

When we no longer require your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

7. Your Rights

Under Canadian privacy laws, you have certain rights regarding your personal information:

7.1 Right to Access

You have the right to request copies of your personal information. We may charge you a small fee for this service.

7.2 Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or incomplete.

7.3 Right to Erasure

You have the right to request that we erase your personal information, under certain conditions.

7.4 Right to Restrict Processing

You have the right to request that we restrict the processing of your personal information, under certain conditions.

7.5 Right to Object to Processing

You have the right to object to our processing of your personal information, under certain conditions.

7.6 Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to exercise any of these rights, please contact us at privacy@LightStridesMareketing.com. We will respond to your request within 30 days.

8. Children's Privacy

Our Site and services are not intended for individuals under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can take necessary actions.

9. Third-Party Websites

Our Site may contain links to third-party websites and applications of interest that are not affiliated with us. Once you use these links to leave our Site, we do not have any control over those third-party websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites, and such sites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy of the website in question.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. We will also notify you through a prominent notice on our Site or by sending you an email notification.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.